Refund Policy

How many days you have to refund the extension

After purchased the extension / theme in OpenCart marketplace. You can apply for the refund within 60 days of your purchase with order ID.

The reason which accept the refund:

  1. The product is not compatible with your OpenCart version;
  2. The product is not working, damage, and does not work as described;
  3. No support from developer or developer not able to fix the issue within the license period.

How will you receive the refund

OpenCart will depend on how buyer made the original payment. For example:

  1. If you paid with a credit card, the money is refunded to your card. If the card you paid with is closed or invalid, the money will still be refunded to your credit card account.
  2. If you paid with your bank or PayPal account balance, the money is refunded to your PayPal account.
  3. If you paid using a credit card and your PayPal account balance, the amount paid by credit card is refunded to your card. The remaining amount is refunded to your PayPal account.

    1. Last Updated on 24 May, 2018